Customer Ratings & Reviews

Has saved me a lot of money in the past, worth it!

My ring camera was deatroyed , the protection plan came in gand i had no out of pocket cost

Geek squad never fails. If I ever buy anything from Best Buy I always add the protection service. I’ve had to use them a few times and they always get things fixed or replaced fast. I never have problems dealing with them. I’m sure your products you never know, perfection 100% of the time on anything we buy is impossible. That’s why erasers were put on pencils.

They are very helpful and polite, very knowledgeable and take their time to explain everything to make sure you are able to understand fully.

[Employee of bestbuy] Amazing they gave me a new one and were super friendly

Such a great investment when buying pricey items. This is a must have.

I haven't had a reason to use this. My husband installed it right away with no problems, So far so great. But i do love the geek squad !

4 year geek squad protection is an excellent choice to protect your Best Buy products!

Great Camera Quality & Easy Setup, But No 24/7 Video Playback I’ve been a longtime Nest/Google camera user, and overall, these cameras have high-quality video, are easy to setup, and a user-friendly experience. The Google Home integration is seamless, the cameras are easy to position, and the battery lasts for months on a single charge. That said, they are impacted by cold weather, so keep that in mind if you live in colder climates. However, removing 24/7 video playback for battery-operated cameras is a huge disappointment. One of the main reasons I invested in Nest’s higher-end models was for continuous video history, not just event-based clips. As a paying customer, I expect full access to the footage for the days I subscribe to, just like older Nest products allowed. This feels like a step backward in functionality and significantly reduces their value. If Google brought back 24/7 video history, these would be near-perfect cameras. Until then, I can’t fully recommend them for those who need constant video coverage. If you’re experiencing the same frustration because of the loss of 24/7 video playback, please leave a review and contact Google directly. There’s strength in numbers, and if enough of us speak up, the developers may restore this critical feature!

Length of time is excellent and at a great customer value.

I don’t normally but protection but this was so cheep it was a no- brainer.

I would suggest to anyone who is shopping in Best Buy, to purchase this coverage. I have had to put in a claim 2x, for different products, and Best Buy replaced with no issues. I have purchased this coverage at least 10x with 10 different products...Would recommend 100%..

Having a backup technical service like the one Best Buy offers is incomparable.

I always get it------------------------------------

My grandsons both love this and got a second one ao now they dont have to share. This keeps them active bonus as well instead sitting in chair playing game LOVE LOVE IT. Any parent should get one to keep kids out from in front of tv. P.s. ADULTS LOVE IT TO LOL

[Employee of bestbuy] Good value for the price would buy again if needed

Great peace of mind getting the geek squad protection plan on my product

It's a great service to save money for future issues

They were extremely helpful and knowledgeable. Pleasant interaction

Whenever I have a situation with my device, they are there quickly to fix the situation and it’s good to always have. excellent service.