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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5062 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,062 reviews
  • Rated 4 out of 5 stars

    Wheelchair Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm fairly new with this warranty. All i can say is that I pray it runs good for a long time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, helpful and patient. They definitely know their stuff. Quick service, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Myself and it only took 5mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 4 year extended warranty becase samething happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TeeGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan gives me a peace of mind, to not have to worry about repairs when applicable if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth your money, every time Iv had a problem I just bring it in and they swap it out no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ninja blender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good attention and a fast answer to my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad it is peace of mind knowing if there is an issue I can call someone reliable to check it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get when I buy electronics . It is good foe peace of mind and is easy to use if you need it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protections is by far the best warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING I BUY HAS THE THE GEEK SQUAD SERVICE BECAUSE U NEVER KNOW WHAT COULD HAPPEN AND YOU WILL BE COVERED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pamlico

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad at Best Buy were very knowledgeable & patient when explaining the new things on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good protection needed for the computers in the home. I have been a geek squad member for closing on 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works as described. I would buy ut again and recommend it for friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance on electronics at best buy is very important I trust best buy more then any other store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ZERO PROTECTION FROM THIS PLAN DO NOT BUY!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give less than one star I would. I purchased Geek Squad protection for a Level Smart lock that failed after two years. I was told that I needed to make an instore appointment for the repair. This makes no sense as the problem is with an installed lock - and it needs to be remedies. Save your money and don't bother buying a protection plan that does nothing to protect you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Should be called “Smart Squad”.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a problem with the geek squad. They’re professional and smart. If it can’t be repaired, it’s replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong purchasing Geek Squad warranty. I tried to purchase this along with all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad service plan. This was on a Kureig coffee pot for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased this for my kids like you’ll definitely need warranty or help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described , easy to use and install. Def recommend

    I would recommend this to a friend