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Customer reviews

Rating 4.8 out of 5 stars with 5056 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,056 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan not much to say having not had used it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom and dad dont understand tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have someone to assist my elderly parents when im not in town. Having this protection assures me the geek squad has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very grateful that I purchased this warranty or else I’d be out of almost $700. It was a simple process, I just took my litter robot 3 in and they refunded me the money and protection plan through geek squad, and I was able to buy another litter robot 4 with another geek squad protection plan, and it will be delivered to my house in a few days. Plus everyone was so nice when I came in, a fast process and wonderful customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally broke the camera. I took it to the store and they refunded my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan which doesn't break the bank.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing plan.. I had issue with my Echo dot and the replacement has done instantly in store via store credit. no fuss. amazing service. No process or waiting.. it helped me very much and no head ache and worth the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have and I would recommend it to anyone who purchases anything from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth get protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got protection on our appliances and they are worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind, that I can have my product protected and can have it fix

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Work

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan really help thanks best buy for having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got protection plan for our appliances it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gloria kelley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great is the WORD for it.Awesome is best buy and all its good products thats affordable to all budgets.You get your moneys worth when you hire geek squad.They are very smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it such an easy choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great! Justin really knows what he is talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geak squad there very nice . They work very professional

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product replacement is Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have that reassurance that if my product does go out, I have this that can help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At Best Buy we always purchase warranty on big items. If they quit working during covered period, BB is the best. They give u what u paid to buy another one to replace item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet but have just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use it yet but bought it for my Blink 2 module just in case since my last Blink module failed and their customer service was horrible and having to deal with them for a warranty replacement I decided to just go buy a new one a best buy. I imagine they will be a million times better than dealing with Blink customer service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty! Give yourself peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy purchasing the additional warranties on products I buy at Best Buy. It puts my mind at ease that I will get the full use out of the products that I buy. I have never had a problem with any of the purchases that I have made, but it is a nice feeling knowing that if there ever is a problem, that it will be resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have and I’m glad that Best Buy still offers some type of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance support for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far muh of the support given by the Geek Squard is very good and havig this helps allot where there are some devices have a year or 2 warranty but this extends the warranty with Bestbuy a little longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection plan like this for the future news

    I would recommend this to a friend