Customer Ratings & Reviews

Good to know I’m protected in case of rain or whatever

Love the warranties with Best Buy! You can exchange the products if they are damaged or you can turn the product in and use the warranty to buy a different product free of cost. I love this option.

Always get the service plan when buying from Best Buy.

Peace of mind my daughters tablet is starting to get loose at the charging port i will see if they can fix it dosent charge unless placed a certin way, i will update and see what they say about this.

Greek squad service is great to have in any item especially on electronics that could go down with a virus.

Great value for protection plan with great service.

The "replacement warranty" allows me to replace the item, for any reason, at the end of the 2-year time frame.... which means I can always have the latest electronic device available, along with the added protection time. The key is to mark your calendar or set a notice in your phone ahead of time for that deadline date.

Going to come in handy in new home. Amazing small.

I always buy the replacement policy with my products from Best Buy because the replacement policy is great if something happens

Haven't had to use the protection plan yet but it's a great place of mind if anything happens I'll be covered!

The Squad is top tier and mind easing! Be sure to get it!

I had an issue with some security cameras I purchased. I took them in to Bestbuy and I had purchased the additional Geek Squad protection plan. The associate at the return desk immediately got the replacement process started. Offered me a full store credit to go and get replacement products, upgrade, or whatever. The process was painless and for someone who usually turns down the protection plan...I was extremely grateful I had it. Unless the process changes and I get hassled at some point I have continued to buy it. I highly recommend the protection plan and it's worth the peace of mind.

Any electronic item like a vacuum or my litter box geek squad is worth it!!!

Geek Squad is my favorite thing ever in my kitchen.

Best Buy has the best employees to help there customers for either replacing and item or returning one. They will make sure the customer is really happy when they leave there store. When the employees are working with the customers they also like to help them with a new item if that is there choice or make a suggestion on some new items that just came in that they might want to check out and see if that is something that they might be interested in .

Good……………………………………………………………………………………………………………………..

Excellent service depending on item purchased. Usually they return and refund or exchange. If return and refund, you loose protection price or sometimes prorated depending on the customer service. And most of the time, they are not going to fix broken item and that is horrible. If item is not available for exchange, you just get the return and loose the item. I would recommend the protection plan for the expensive items only.

Their service is great as far as customer service goes.

Always backed up my products with protection bc it’s worth it

They mounted my tv, installed my washer and dryer, my door bell cam .Very satified.