Customer Ratings & Reviews

Geek Squad is the best and they are quick to help you resolve any problem you may encounter.

Well worth the money for product replacement on electronic items. I bought this on my HP Printer I bought in 2021, just over a year ago. For some reason, the print heads failed after light use, and wouldn't clean when I ran the cleaning procedure through it. The product replacement replaced the printer with a new model for a slight net charge to me, after prorating the cost.

Haven’t had to use it but glad I will get my litter robot fixed or replaced if I have a problem.

Great price for 4 years of coverage. Peace of mind is always worth having.

Always there when I need help , this service is always handy especially as we get older

They keep your info on file so you can easily file a claim if needed, i highly recommend

It’s worth getting this. My ring camera was broken by a Moran. And I was able to get a new one with no issues.

Protection plan has always came in clutch. Im always weary of protection plans but best buys protection plans are light years ahead of most retailers. My smart lock was starting to tarnish because of it having direct sunlight hit for the better part of the day and Best Buy exchanged it for a new one!

I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

The geek squad is always super helpful and attentive to needs and questions! I had bought a new dryer and turned out the outlet wasn’t getting enough power to run it and they figured out the problem and we got it fixed!

As an ex employee I can tell you that if your going to purchase anything through Best Buy, be it computers, appliances, or anything. If it has the options get the protection plan. 9/10 Best Buy will just replace it outright if they don't want to bother with repair.

LITERALLY REPLACES very easy to go in store and get your replacement

Great plan, helped protect me against products that stopped working at no fault of my own or best buy.

It’s smart to buy this for insurance. It just a few dollars more you are protecting your purchase. It’s easy to understand and a must for saving money in case something happens to your product.

A must have to protect your valuable products available at Best Buy. This will help keep your mind at ease knowing you have this valuable product replacement coverage in the event an issue occurs.

Awesome service I am so glad of the team of the company

Geek Squad was great both times in a week that we needed them. Very professional. Set everything up correctly and walked me through how to use the app & system. Arrived ahead of time too. I was very pleased.

They were absolutely helpful. They were very professional. The installation was great!

GSP replacement are the best in the market, no other company can compare with Best Buy GSP. Thumb up.

Easy exchange and fix any issues. im coverage and have no worries