Customer Ratings & Reviews

Geek squad support is a great addition to items purchased. They are skillfully repaired or replaced. We have used them often especially for items purchased for the younger family members.

Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

[Employee of bestbuy] Live the 5 year protection plan totally worth the money paid

I bought my 3rd floodlight and I always get the extended warranty on everything I buy. One of the lights went out and the process to get a new one was seamless.

Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

Good to know I’m protected in case of rain or whatever

Id definitely recommend getting this. Its worth it.

Always get the service plan when buying from Best Buy.

When I had this, it came in handy for my laptops and stuff like that when I had to get it cleaned out in a virus spit on it. Yes, I would recommend it to

Wonderful service and good products and worth buying your electronics from them!!. Thanks best buy

They were absolutely helpful. They were very professional. The installation was great!

So far we haven't had to use the Geek Squad service for the particular product it was purchased for, but we have used Geek Squad in the past. From our past experience, we recommend the product replacement services...think of it as insurance. Sometimes it becomes an investment.

They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

Good quality has not fail me work better than I thought i will be buying back from this provider.

Love Geek Squad warranty of your item stops working they will refund you the full amount or just give you a new replacement

Have nothing but confidence in the geek squad. Their ability is beyond extraordinary. I’ve had them work on several of my computers, and I’ve always had great results.

[Employee of bestbuy] Good for my cats and they used to this new machine. Much easier for me.

This was offered at purchased made and hope we don't have to use it much but will give piece of mind.

WHENEVER I NEED TO DO A RETURN, IT IS COMPLETELY HASSLE FREE. I SUPPLY MY PHONE NUMBER AND THE REST IS HISTORY. CUSTOMER SERVICE IS AWESOME.

Love this product, would refer to anyone. I use daily for wake up alarm and to listers to music and turn TV on and off!