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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5057 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 5,057 reviews
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are nice very professional. They were in and out of my house within no time mounting my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay the extra trust me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is like buying car insurance. Nothing is broken yet, hope Geek Squad will come true when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty out here on all purchases. Nowhere else you can get extended warranty on your purchases

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Happy I got the plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel like I don't have to worry if the headset breaks because I can get another one with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is high quality and easy to install. The associate helped me pick out the best product and also explained to me all information on product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very respectful and helpful staff members they solved my problem very quickly and well in manner

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice have a warranty that you can depend on rather the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for my washing machine. Finally replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I shop at Best Buy I have never had the need to used the Geek squad until this recent purchase. The two members of the Geek Squad that I had the pleasure of meeting were very organized, polite and knowledgeable! They wasted no time in getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 10$ ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have bought they are so fast and ready to help you with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been super helpful in various situations. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always one of the best value to purchase. All my years buying from Best buy, from appliances, to TV, to vacuum cleaners, etc. never a problem when warranty or service was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeksquad installed my 65" flat screen TV on t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have, I never know if and when i might need this service. But I'm glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does exactly what you would expect from a Phillips product. Connecting all my living room lights to my home entertainment system couldn’t be more pleasurable experience. If you can read you can set this up, it’s that easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used once, tech was super nice and non judgmental which helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gina

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have geek squad. I’m older and technically challenged. They are the best along with ease of everything that one might need help with. Kind and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to purchase all of my electronics through best buy because of Geek Squad. I truly have a since of mind knowing that I can get anything fixed. Every time I take a device to Geek Squad they either fix the item, send it back to the manufacturer or replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SAFETY NET TO HAVE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add a protection plan with all my purchases just to be on the safe side, even though best buy sells quality products, I've had some situations were some item came defective from the manufacturer and Geek squad always took care of any issues. It's a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you dont purchase dont let your jaw drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this warranty for my grandmothers alexa device. It is worth the time and penny to cover your devices. My grandmother is up in age and she has greatgrandchildren great grandstepchildren, and great grand nieces and nephews. Lol. Its no telling what alexa will go through.

    I would recommend this to a friend