Customer Ratings & Reviews

I love their replacement plan, I had connection issues with my old ones and I brought them back to get new ones, no questions asked. 10/10

Haven't had any issues with my products so far. But its great to know the Geek Squad will replace your items if they don't work properly within your protection plan! Totally worth the extra money!

I Truly Appreciate The Fantastic Service That Best Buy & The Geek Squad Offer & Getting The Extended Warranty Truly Makes Sense. It's Like Making Sure You Have A Extra If You Ever Need It .....

Love Geek squad Protection. I've had it with other products and it's been wonderful so i make a point on getting it on my big item purchases

I always get protection for my valuable electronics. Things fail pretty easily these days and this is a game changer for me.

Geek squad product replacement offers peace of mind for purchases of electronics that might actually go wrong. If you needed him twice and both times they were very helpful and replaced my item

I buy this for all my products from Best Buy! Gives me a place to go if any of my items go bad.

Protection under the geek squad membership is so worth it. No questions ask and no hassle.

These item was returned because we really didn’t have know use for it.And the Geek squad had pointed us in the right direction

I always try to buy a warranty as you never know if there might be a fault. I have had to use my Warrenty several times and have always been pleased with the results.

It really is helpful if something stops working they will replace it

Geek squad has been nothing but helpful with all returns or fixes that we need. They even came to hour house very professional. Wore masks and bootys not to mess up out house. Thank you

All the agents I have dealt with were kind and helpful and understanding for all of my needs.

Had to get some lightbulbs replaced, they didn’t have the product in stock so received a gift card instead.

Great choice to choose from a lot of different options and styles

I always purchase a protection plan for my electronics no matter where I buy it from. Best Buy has one of the best plans around.

Great service. You go with your problem and they fix it. It's not always what you want to hear, but it that's not their fault. I definitely recommend their service.

The agents are professional and extremely knowledgeable. I recommend over any competitors!

Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

I would recommend getting protection plans on all items that comes with one