Customer Ratings & Reviews

[Employee of bestbuy] I bought the open-box ipad mini a-17 pro chip. It was basically brand new just at a discounted price. 10/10 would reccomend

Only put it on more expensive items like tvs, other wise it's good.

I love this protection Plan. We have had to use it twice and it’s the best thing. It lets us exchange in an easy way and people are so nice.

They honest with the work that they do their knowledge what type of work they know for the brand

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

I do always stop and think "do i really need the protection plan...???" it depends on what it is, but anything for the kids i typically get it, or for something i know will be used a lot. Its so helpful and ends up being MUCH cheaper than ending up having to replace whatever it is... Geek Squad is always helpful and quick to help as well.

The Geek Squad Protection comes in handy for electronics that one would expect to have greater than a one-year life span. It is easy to take any defective item that is covered back.

Nice garanty for the products and the time offers.

When it comes to warranties on headphones, security cameras, gaming controllers, and small appliances, it's very easy to go through with a simple replacement or a full refund (excluding protection plan) in store credit, which never expires. it's worth it because nowadays technology will break down randomly even if taken care of.

Great quality sound! Definitely recommend to have around your home.

Having the protection plan was the best decision my family and I could’ve chose. We have animals and they will knock our pan tilt camera over sometimes, and for a second we will be scared that it’s broken and what will we do, but almost immediately we are relieved with knowing that if something were to happen. Everything will be okay.

Best Warranty thats around for electronics. I would never buy electronics without warranty from bestbuy. You never know when something will break. They will honor it.

Cameras work great I would reccomend buying the weather protection covers for outside protection against weather elements I bought them a year after purchase Great really makes a difference . I only placed them on the cameras that are not under shaded coverings. Cameras are great battety life is good over a year before i changed battery Highly reccomend Blink cameras.

I signed up for the 4-year Geek Squad Replacement Plan when I bought a new TV. The best parts of the plan is the peace of mind it gives me. I don’t have to worry about random issues popping up with my devices because I know that if something goes wrong, I can get it replaced without dealing with repairs or waiting around for weeks.

Crew took care of installation and explained how to use the system. Were very helpful and knowledgeable. Highly recommend them

I didn’t realize how well this coverage works. Allowed us to return fault equipment after a year.

Useful for protecting my home appliances beyond what the manufacturer warranty covers. I have pets so it is good that it covers accidental damage.

Cameras are set up and working great! Love the extra security they provide.

I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.