Customer Ratings & Reviews

I always get access to Geek Squad. The employees are very knowledgeable and answered questions fully. I’ve always been very satisfied and it’s definitely worth the price.

It is excellent and very practical for all products that are bought in the store.

No hassles when equipment broke down. Was given very good options to chose from

I've had to use a warranty on an item before and I wouldn't make a purchase without one. Made that mistake once and it cost me a lot more then the warranty.

Good to have just in case. If anything was to happen then I can just get another

Always good having that piece of mind! Never an issue when needing service on repairs.

Great product it's won't pick up your voice very easy with slow internet speed

Good to have some extra protection on some products and appliances cause we all know products fail for whatever reason so this gives a little ease in replacing products.

Any issue will be taken care off. Peace of mind knowing you are covered if anything purchased has any issues.

Always purchase ext warranty in case something goes wrong. When it does it is made right by Best Buy. Very satisfied

Have not needed to use this service yet, but ive heard its great!

Geek squad just replaced my sound bar system with no questions ask. Why would I not purchase it for the next sound bar?

Just come inside the store when you need your product replaced and any best huy emplyee will get with you

Great camera and product. Great price. Will be using the Arlo cameras more

I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

I have purchased additional warranty on several devices for the added relief of not having to worry about on of them failing and having to purchase it again.

BE VERY AWARE OF WHAT YOU'RE PAYING FOR ON THESE PROTECTION PLANS... THEY CAN FEEL LIKE A SCAM. THEY LIKE TO PRETEND THEY'RE ELITE AND ONLY SUPPORT SERVICE AVAILABLE

I always purchase a warranty for any electronics I purchase at Best Buy. I have had a few items needing repair under warranty and I was always satisfied with the service.

I love the Geek Squad insurance it on this purchase we bought a coffee pot and a microwave oven and we haven't used it yet but we're sure glad we did just in case

I am a big supporter of the Geek Squad service. Came on time and did exactly what I needed in the install of two out door security lights and related solar panels.