Customer Ratings & Reviews

The geek squad is professional and they know what they are doing. I never have a problem with them, they solve my problems

The Greek Squad has always been very helpful to me when something goes wrong with my laptop. Highly recommend.

I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.

Always enjoy Geek Squad protection, can help whenever you need that peace-of-mind service for your products!

When I was in a jam, I called the geek squad. They came to my house. They fixed the problem. I love it. The guys were really professional, courteous, polite. I would call them again.

good choice to protect items for four years. Best idea for protection.

[Employee of bestbuy] Not bad product at all was with the $ Would get it again

[Employee of bestbuy] Love the fact that if anything is wrong, I can bring it back to get fixed or replaced

Amazing protection plan to sign up for very easy to access and gives you great protection from a variety of incidents after the warranty ends.

The return process was seamless. I brought my lights in that weren't working and immediately helped me with the return.

Love the geek squad warranty. I always protect every purchase. Never have had issues with warranty on an item. Always great customer service , very easy.

I love best buy and their protection plans. You cant beat best buy.

I’ve written this as a review before, whenever I buy a big ticket item. I’ve only had to use it once - to replace a malfunctioning Osmo gimbal a year or 18 months after initial purchase. There were no questions asked, just a “we’ll take care of it” and I received, not only a new Osmo, but an upgrade, because it was the latest model. Definitely worth it!

Geek squad protection is worth it. It's better than manufacturers warranty. I had unexpected device/product problems but I had Geek squad protection and was able to get a replacement. This purchase saved me a lot money.

Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

this is so clutch OMG I love Best Buy so much. They have saved my life multiple times on when I need electronics, etc..

Just purchased so don't know if it will be used but thought it was worth the cost

GeekSquad Protection for four years is a total game-changer for tech peace of mind. With this comprehensive coverage, I never worry about unexpected mishaps or malfunctions with my devices. The convenience of GeekSquad's support team is unmatched—they're always ready to assist with troubleshooting or repairs, ensuring I stay connected without any interruption. Investing in GeekSquad Protection is investing in worry-free tech ownership for the long haul.

Well worth the money for this service. It pays for itself, especially you buy from there often.

Great service period. Very helpful and a must have.