Customer Ratings & Reviews

All my devices work great and I enjoy them excellent choice

Good customer service. Always able to fix my issues

I like it. Beats putting camera on charger every 2 weeks

Havent had to use it yet but ifwhat is being offered it legit then im hsppy already!

I assume that the protection plan will cover any problem...at this time no problem..too early

I had an issue with the Ring Door Bell 4. I called Ring and they said it would be best to just exchange the device for a new one. So I contacted Geek Squad protection via the chat feature to learn what steps I should take to make the exchange. The representative was from a foreign country (which Best Buy should hire US workers). More importantly, the representative would not read what I had written. Completely ignored it. Then ask me repetitive questions what were already addressed. Then after saying Ring explained I should exchange for a new device at Best Buy, the representative told me to talk to Ring to get help. It was just an uncomfortable back and forth, and a waste of time. Really disappointed in Best Buy

It really comes in handy when you need it the most

Did not acknowledge me while standing in front of staff For a very long time… Called Best Buy staff to hand off my service needs and did not bother getting details …

Was a very great products now im waiting to see if it last the test of time

Good if you have kids or are clumsy. Would defiantly recommend

Glad I purchased this product it’s good to know I got this in case something goes wrong

with this you don’t have to worry about your stuff

Love the piece of mind knowing I’m covered for 4 years

Love it, got this replacement plan as one never knows what can happen.

purchased 4 year geek squad for the peace of mind just in case.

Always get a warranty, it’s better than not having one. It’s better to be safe than sorry.

Good customer service. Plan allows you to trade your product without worrying.

Excellent, works great awesome deal ! Highly recommend

I haven't had to use this warranty, but it was easy to add to an order and inexpensive.

Haven’t actually had to use them, but hopeful when we do, it’ll be a great service