Customer Ratings & Reviews

Haven't had to use this there services yet. Good product shouldn't have to

Most of the the time they are great. Sometimes just ok.

I purchased the Echo Show 10 along with the 4 year extended warranty, and it worked for just shy of 4 week (the Alexa function stopped working). Best Buy’s return policy is a ridiculously short 2 weeks, They would not refund my money, and would only offer me store credit, even though I had the extended warranty and I didn’t want to buy anything else. This forced me to accept an exchange for another Echo Show 10. Then I was told exchanging the product ended my warranty, so I had to spend another $50 on that. My second Echo Show 10 lasted just over six weeks before the Alexa function again stopped working. The one fortunate is that Best Buy has offered an extended return period and I have until January 13 to return it. I have not decided yet what I will do, but I definitely will not be getting another Ech Show 10. Perhaps I will get a simpler version, as I don’t find the swivel function all that helpful. Best Buy is not being truthful when it says they care about their customers.

I have had a set of LIFX lights that I need to get replaced for some time now. I have this protection plan... but I don't have a vehicle, and the best buy location is about 20 miles away from me. It's not made very clear how to go about using this service.

Great team and professional. I have not had issues.

Great peace of mind to have. Haven't had to use yet.

love my extra protection replacement on my products

I bought this because the last player I bought bit the dust and LG proved so difficult to deal with that I chucked it down the trash shoot. Now, of course, that I invested in the protection plan, the player will work perfectly until the day after the protection runs out. I don’t recommend it.

Its not expensive this protection for your products

Works well when you need to replace or fix the product that’s being covered.

The agents mounted and installind and the all tv thanks

Worth the investment in order to keep things secured.

I say this in all my other reviews for geek squad protection, but it's really only worth it when you need it. If you can get them at a good deal then definitely buy it if not and you never need it, it's not worth it.

I say this in all my other reviews for geek squad protection, but it's really only worth it when you need it. If you can get them at a good deal then definitely buy it if not and you never need it, it's not worth it.

Recommend the service, good to have if something goes wrong.

They're the ones to call for All your Tech. Needs. & their quick!!

Bought it! Hopefully I won’t have to use it for- little expensive

I haven't used this service, which is good for me.

Did what it. had to do. .

Haven't used it yet, so can't say whether it's worth anything or not. I suppose peace of mind is essentially what I bought and thus 3 stars at this time. I'll try to update, if I have any real experience with the GS service.