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Customer reviews

Rating 4.8 out of 5 stars with 5065 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,065 reviews
  • Rated 1 out of 5 stars

    They got my mom...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was upsold a warranty on a device that won't even be technologically useful by the time the warranty expires.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't help at all and would like to charge me for 71 bucks. Waste on money,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    eehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes Geek Squad should provide better service for Customers .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THIS IS DEFINITELY AN ERROR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NEVER PURCHASED ANY OF THESE ITEMS AND THEREFORE, I CANNOT OFFER A REVIEW.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time and money Geek Squad is useless all they say is what they can’t do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but working with manufacturer because the lock is sticking

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not ask for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy this was added to my purchase without asking. Thankfully had it refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse repair plan in the market , Amazon is much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive for the years of purchase. Lower the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I still not use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still not use it I dont know how to claim it. I hope everthings good

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For any questions or concerns regarding your plan(s), please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.

  • Rated 1 out of 5 stars

    I still not use it I dont know how to claim it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still not use it I dont know how to claim it. I hope everthings good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than just an extended warranty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may think you don't need Geek Square Protection but when you drop a device (accident), the manufacturer will not repair or cover it. Bring it to geek squad and if they can't fix it for the service fee, they replace it even when an accident causes the damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that if I have a problem there is a competent team ready to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have protection when you need it. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warrsnty for peace of mind. You never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The association was great helping me he was so helping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful when I had issues with my camera in my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy cat happy home.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently acquired a kitten and do not love constantly scooping/changing litter but also not keen on litter box odors. Couldn’t be happier with our purchase so far. There is virtually no litter box smell and we empty it roughly every week (cat is now ~6 months old). Adoption was quick & we followed the tips suggested (adding a scoop of old litter to the new litter box & placing the empty litter box next to the new one). We also gave some kitty treats initially so she would jump in. She does often mess with it/jumping up when it’s in a clean cycle. This doesn’t really create any issue other than excessive notifications on my phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered at the point of purchase, I chose to get it for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squat protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to have one recommend to a family and friend

    I would recommend this to a friend