Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5065 reviews
(5,065 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad installed my Arlo Proc 3 cameras.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 gentlemen came to my home yesterday to install 4 Arlo security cameras. They were absolutely amazing. 2 went to mount the cameras and one tech setup the base unit and setup the software on my smart phone application. They were in and out in less than a hour. The service was excellent. It is certainly a pleasure to work with the folks at Best Buy. I also had had an excellent installation of my ring doorbell by a technician last week. Would highly recommend these folks.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great picture clarity and zoom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like these a lot, the things I don't like are the mouts are made of plastic, should be metal for more durability. One of my cameras had it spot light set on high, which came that way and was dead after three days. I have now shut the spotlights off we shall see if they last longer. The picture quality is amazing and I love the zoom.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Always a great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can never go wrong with these Squad protection greatest money you can spend!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good has lasted for a long time love it!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend for expensive purchases. I purchased an HD tv (will not mention brand name) years ago, and tv went out. BB came to repair, tv went out again...BB came out to repair again...tv went out again. 3rd time, BB gave me a purchase price credit. By that time the prices on tv's were substantially lower and I ended up with even a better tv.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best warranty, im glad best buy offer this kind of warranty for us
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy install and setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great doorbell. Works with my musical chime and video shows up on my tv through smartthings when someone rongs the bell or leaves a package. Had to return the Ring because it did not work at all with my chime even with a diode. Ring also refused to connect to my wifi. The Nest took just 10 minutes to set up. Highly recommend it.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
not the best for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to add cameras for my house. I have Alro, but they are crazy expensive and wanted a better less expensive option. I wanted to put these at the front of my house to catch the people that had been breaking into cars and houses. The setup is pretty decent, you do need to use the included hub. My hub is about 100 feet from the camera at the far side of my house, and it still works. The picture quality is very good day and night. There is some lag for the audio when you chat but its better than other wireless systems. for this system there are no monthly charges, for now. I love this is just a simple AA battery. now the bad there is no alarm. activity zones for me do not work at all. I have followed the instructions online. reset the picture several times and the camera still comes on in the zones I turned off. there is no "learning" I cant teach blink what is a moving car so it records all of them. so I wake up with 30 notifications overnight. You have to look thru all of them to clear it or delete the recording. I have tried to adjust the sensitivity but then the camera will not catch an event I want to record. frequently I will get a notification the camera has triggered and there is no recording until much later after the event. will this work in a simple area with little to no traffic and you do not need a lot of security? yes if you have this on the front of your house and there is a lot of movement, try something else.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
For emergency
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick replacement when needed. Customer service usually are short calls
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Blink cameras work well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my blink cameras, very easy to set up, they have been working well, but the do have to be reset often. I’ve had them for 3 years and the modem just stopped working, so I will be using my warranty to get a new set. And it only costs $3 a month for the subscription on Amazon.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Arlo Essential vs Arlo Pro 2 puchases
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good (03.27.22). Camera was easy to charge and install outside on balcony wall. However, the camera does not pickup people and cars as soon as they are in the camera's view. Compared to the Arlo Pro 2, which I believe is discontinued at this time, the Arlo Pro 2 would react faster when a person or vehicle entered in camera's view. I need more time to use the Arlo Essential to determine if in fact it is a great purchase, instead of a good purchase.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
problem solved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An inexpensive, ready to install resolution. I had a keypad and door sensor with several wall barriers between them and the base unit. The signal was not up to par between these devices. Installed this repeater/extender and the problem was resolved immediately. No regrets.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad gets you teched up and running!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love going to geek squad for help. They help me with everything!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is awesome they are the best at Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome it is really good to have this. Due to that you can have your car stereo installed for FREE among many of other awesome benefits!! Best Buy is the Bomb.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a must-have for every purchase at Best Buy in order to have a protected investment.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helps resolve any issues you have!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy’s Geek Squad! Any issues you have with your devices they can fix for you. Wonderful customer service!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to have coverage on your gadgets If they get damaged
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Everything about geek squad is amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money gives you piece of mind on youre product
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Pretty Good Lightbulbs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good lightbulbs, color choices are amazing. Value was great for 4 lightbulbs, app was easy to use. Only 2 minor complaints are the fact that is doesn’t work with HomeKit (even though it says it does) and that your WiFi needs to be pretty strong for them to work
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Ok price for a great little camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, nice camera picture and nice app so a good investment if you’re looking for reasonably priced cam for peace of mind.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
