Customer Ratings & Reviews

Great product overall. Works as expected and meets the description. Definitely recommend trying it out if you’re considering it.

The warranty was reasonable and it covers a lot and easy to use

Geek squad protection is worth it. It's better than manufacturers warranty. I had unexpected device/product problems but I had Geek squad protection and was able to get a replacement. This purchase saved me a lot money.

I think nowadays this is become necessary to protect your investment.

I used this wghI bought my new phone. They did all the setup and transferring my apps and data. It didn't take long at all.

Great sense of mine getting the geek squad extra protection plan well worth the money

I always get it------------------------------------

Length of time is excellent and at a great customer value.

The Geek squad installers were just awesome. The nature I was happy with everything before they left they cleaned up in a mess that they made which was none in the first place they wore their little booties when they came into my home. About 2 or 3 days after they installed the cameras I of course decided I think I want one moved, I went into the Best buy location on brookpark spoke with the manager they scheduled someone to come out the next week and it was done at no charge I am very grateful and happy with the service.

I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

Love the Geek Squad they are always there when I need them and they get my devices back working

Get this! if anything happens to your tech they will replace it . I have used it and it was so hassle free it blew my mind1

Such a great investment when buying pricey items. This is a must have.

[Employee of bestbuy] Really enjoy my Nest Cameras. The ability to connect with other nest products and "works with.." units make life easier. There may be other smart units available, I prefer Google Nest.

It's a great service to save money for future issues

Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

[Employee of bestbuy] Amazing they gave me a new one and were super friendly

My ring camera was deatroyed , the protection plan came in gand i had no out of pocket cost

Good peace of mind knowing your covered great people

I am fairly Positive they replaced my monitor. Or fixed it, regardless I had and still have that working 100fps monitor.