Customer Ratings & Reviews

They are very helpful and polite, very knowledgeable and take their time to explain everything to make sure you are able to understand fully.

The one reason I shop is because of it protection plain a d how Best Buy stands Behind the protection plain. Never ever did i get a hard time. Best buy took care of me. The people help you till its taken care of!!! It a company with a heart!!! I will give them 10 stars out 1 to 5. My home is Best Buy thur out.

You've got to have the Geek Squad service to keep your mental health from worry!

Agents transferred my apps from my old computer and showed me how to use the new windows 11

I haven't had a reason to use this. My husband installed it right away with no problems, So far so great. But i do love the geek squad !

A must have with electronic devises. It takes the worry out of the problems.

Knew exactly what was wrong with my appliance. They were extremely efficient

For new HP printer. No worries if printer needs to be fixed.

geeksquad is good for repairs and customer service

Good service helps if something break to have a warranty on it!

Protection plan comes in handy. When still breaks down, I'm covered

delivery was on time and professional. clean up after with no questions asked.

Whenever I have a situation with my device, they are there quickly to fix the situation and it’s good to always have. excellent service.

Geek squad was able to help me with no hesitation. They recommended I purchase the protection plan which I had which I never thought I'd have to use until my landlord smashed my ring doorbell and tore the camera off of my flood light in the back of the house . I thought NO WAY is this covered and called geeksquad expecting no help and they gladly told me to bring in my damaged items to exchange on the spot because I was covered. I'll always purchase the product protection they offer because it's hands down the best and the service is always amazing

Geek squad protection at BestBuy is an absolute must for security

Great services but I don’t like I have to pay a deductible to send over a product to the manufacturer

Geek squad warranty for protection plan is a good thing to have

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

Geek squad took care of my problem! So glad I purchased this .

Even thought I'm against these because they dont benefit me, I recommend having insurance