Customer Ratings & Reviews

I like it. Beats putting camera on charger every 2 weeks

Was a very great products now im waiting to see if it last the test of time

Good if you have kids or are clumsy. Would defiantly recommend

It really comes in handy when you need it the most

Always get a warranty, it’s better than not having one. It’s better to be safe than sorry.

Love it, got this replacement plan as one never knows what can happen.

purchased 4 year geek squad for the peace of mind just in case.

Love the piece of mind knowing I’m covered for 4 years

with this you don’t have to worry about your stuff

Good customer service. Plan allows you to trade your product without worrying.

I haven't had to use this warranty, but it was easy to add to an order and inexpensive.

Haven’t actually had to use them, but hopeful when we do, it’ll be a great service

my device was not working properly, they looked at it and replaced it without any fuss

very good although I still do not use it but soon I know that I need it

Excellent, works great awesome deal ! Highly recommend

I love the protection plans because you never know what may happen

Have not used it hope i never do but it's nice knowing there there if I need them

Service response is good to resolve problems. Will recommend to others.

I had an issue with the Ring Door Bell 4. I called Ring and they said it would be best to just exchange the device for a new one. So I contacted Geek Squad protection via the chat feature to learn what steps I should take to make the exchange. The representative was from a foreign country (which Best Buy should hire US workers). More importantly, the representative would not read what I had written. Completely ignored it. Then ask me repetitive questions what were already addressed. Then after saying Ring explained I should exchange for a new device at Best Buy, the representative told me to talk to Ring to get help. It was just an uncomfortable back and forth, and a waste of time. Really disappointed in Best Buy

good feature and peace of mind with service added to the product.