Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5113 reviews
(5,113 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Chime pro stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring chime pro would not stay connected and we even bought brand new eero router with 3 stations .. waste of my time and money
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Getitrightthefirsttime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, one replacement because they sold us solar panels and cameras that weren't compatible. Now supposed to switch to other brand.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible scheduling and no service. Very bad customer service and those answering phone
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
the worst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had them for 2 weeks and a little rain snd they gone!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
They got my mom...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom was upsold a warranty on a device that won't even be technologically useful by the time the warranty expires.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
It's crappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this to anyone it's a waste of your money
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't help at all and would like to charge me for 71 bucks. Waste on money,
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
eehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes Geek Squad should provide better service for Customers .
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
THIS IS DEFINITELY AN ERROR.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE NEVER PURCHASED ANY OF THESE ITEMS AND THEREFORE, I CANNOT OFFER A REVIEW.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Useless Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time and money Geek Squad is useless all they say is what they can’t do
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but working with manufacturer because the lock is sticking
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Did not ask for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy this was added to my purchase without asking. Thankfully had it refunded.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse repair plan in the market , Amazon is much better
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
To much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive for the years of purchase. Lower the price.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I still not use it I dont know how to claim it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still not use it I dont know how to claim it. I hope everthings good
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
I still not use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still not use it I dont know how to claim it. I hope everthings good
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For any questions or concerns regarding your plan(s), please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.
Rated 5 out of 5 stars
Geek helps all the time with any problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So everytime i purchase a item i put geek protection on it im being completely honest amazing as soon as there is a problem i take my item in and they are always willing too help and solve the problem!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
de Bear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad is ok. The only drawback is that if they have to come back, I don't always have the same crews who come in the first time.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
More than just an extended warranty.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You may think you don't need Geek Square Protection but when you drop a device (accident), the manufacturer will not repair or cover it. Bring it to geek squad and if they can't fix it for the service fee, they replace it even when an accident causes the damage.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use it yet. But it’s a good feeling knowing Geek Squad has my back incase of any issues that may arise.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend