Customer Ratings & Reviews

EXCELLENT sales staff and cashier's it's sad when you see departments diminishing by AMAZON!

I purchased a Ring Video Doorbell 2 less than 2 years ago and it failed recently. My regret is that I didn't purchase the replacement warranty. When I purchased another Ring Doorbell to replace my failed one, you can bet I learned my lesson and bought the 4 year replacement

The sales and technical staffs were very helpful and courteous about all of my questions. I took their recommendations and my purchase has worked out wonderfully.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

It was the best so sad they didn't go all the way in .

Great service from the Geek Squad for a LG TV and Philips light system

The agent helped me fix my ring camera I thought it was missed up.

Always one of the best value to purchase. All my years buying from Best buy, from appliances, to TV, to vacuum cleaners, etc. never a problem when warranty or service was needed.

GEEK SQUAD PRODUCT SUPPORT AND PRODUCT REPLACEMENT IS NEEDED IF YOU DONT WANT TO DEAL WITH THE MANUFACTURE WARRANTY WHY NOT PROTECT YOUR PURCHASE AND LET GEEK SQUAD HANDLE YOUR PROBLEM BY TAKING CARE OF YOUR DEVICE WORRY FREE.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Have it for a while and still works great! Awesome purchase!!

With three little kids running around, you might want to get this for a TV, or anything they might get their hands on.

We purchased the max warranty and the price was great

Had some trouble with my computer and they were very willing to help and made it fast and simple

I always think it is a good idea to get insurance for electronic equipment because most of the junk coming from China does not have the quality control that other countries have. You never know what could happen to your equipment, plus they replace your equipment with new equipment.

I alway buy the geek squad warranty on any electronic things I buy from Best Buy and it’s an amazing thing if break down weather you get ur money back or replace the item with a new one if they have in stock.

I purchased this for peace of mind for my security camera. I'm happy with the length of coverage and the coverage itself. The product replacement alone is worth the cost of the program.