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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5112 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,112 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was offered at the time of payment for which I got for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it because Best Buy sells quality stuff. Nothing has broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on all of their products! 10 stars! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tablet replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, respectful, knowledgeable always puts customers first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alarm system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing my system is protected my the geek.squad from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected everything for me,very smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was reasonable and his hasslefree when something went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have to make sure you have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on the field

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Things arent made like they used to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair individual is very knowledgeable of my appliance. Knew exactly what was wrong and how to do the repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to know I have protection on my investments I buy at Best Buy in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect ya neck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me a lot of money in the past, worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service team is always professional, knowledgable, and they have always done a great job whenever we have required their services. I would definitely recommend this to anyone buying any electronic item that you prefer to be able to service and maintain rather than throw pay a pricey fee to have serviced elsewhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fountain Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on my cats new water fountain to give me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great experience with extra protection as the Geek Squad is there for us when we need advice or help.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was incredibly easy to set up. I loved it; it was simple and aesthetically pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always dependable never had a problem with their deliverance or services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the warranty was reasonable, and the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked in my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always super helpful in everything I come in for.

    I would recommend this to a friend