Customer Ratings & Reviews

The insurance for Bestbuy is the best. I always but it

I only buy geek squad for certain products. It’s the best way to go for no hassle replacements

Hope it is something you won’t have to use, but great to have

Geeks squad offers good service and always satisfies their customers.

It's ok Google from your phone but on a speaker. And this is the extended warranty

Every time I buy and electronic I get the geek squad product replacement. it comes in very handily

This is very difficult to judge, but definitely gives a much greater level of comfort being protected.

Got this protection haven’t needed to use it yet but you never know better safe than sorry

They are worth it in store but they need People who can speak excellent English with phone support

Gives me a piece of mind that I won't be stuck with losing my money spent.

Good to have but sometimes they dont make it easy to get replacements

always good to have the extra protection on higher end purchases.

Haven't had to use yet but hopefully will be good service when and if i do

Geek Squad is useful when necessary. I appreciate the assistance and quick response time.

I had an issue with the Ring Door Bell 4. I called Ring and they said it would be best to just exchange the device for a new one. So I contacted Geek Squad protection via the chat feature to learn what steps I should take to make the exchange. The representative was from a foreign country (which Best Buy should hire US workers). More importantly, the representative would not read what I had written. Completely ignored it. Then ask me repetitive questions what were already addressed. Then after saying Ring explained I should exchange for a new device at Best Buy, the representative told me to talk to Ring to get help. It was just an uncomfortable back and forth, and a waste of time. Really disappointed in Best Buy

All my devices work great and I enjoy them excellent choice

Very reliable when it comes to service time frame was as estimated would recommend

I buy protection for all my purchases asit comes in handy when I need it.

I assume that the protection plan will cover any problem...at this time no problem..too early

HAVEN'T NEEDED TO USE THIS YET BUT I WILL UPDATE WHEN AND IF I DO.