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Customer reviews

Rating 4.8 out of 5 stars with 5115 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,115 reviews
  • Rated 4 out of 5 stars

    No need to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this there services yet. Good product shouldn't have to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good *********************************************

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had an issue. They always been professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the the time they are great. Sometimes just ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and professional. I have not had issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a set of LIFX lights that I need to get replaced for some time now. I have this protection plan... but I don't have a vehicle, and the best buy location is about 20 miles away from me. It's not made very clear how to go about using this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind to have. Haven't had to use yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the last player I bought bit the dust and LG proved so difficult to deal with that I chucked it down the trash shoot. Now, of course, that I invested in the protection plan, the player will work perfectly until the day after the protection runs out. I don’t recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    O k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is pretty cool. But when you unable to go to the store to bring your item in. To get fixed, they will not come out to your house. And I don't think that's fair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when you need to replace or fix the product that’s being covered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my extra protection replacement on my products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not expensive this protection for your products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installind and the all tv thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend the service, good to have if something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment in order to keep things secured.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad helped out with my Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're the ones to call for All your Tech. Needs. & their quick!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Philips Hue strips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it! Hopefully I won’t have to use it for- little expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say this in all my other reviews for geek squad protection, but it's really only worth it when you need it. If you can get them at a good deal then definitely buy it if not and you never need it, it's not worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say this in all my other reviews for geek squad protection, but it's really only worth it when you need it. If you can get them at a good deal then definitely buy it if not and you never need it, it's not worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service, which is good for me.

    I would recommend this to a friend