Customer Ratings & Reviews

It’s very good and it’s very good service to me. I like it.

I enjoy going to the store and I join my purchases at the store

They’re very helpful and answered all the questions I have.

This is a good addition for protection of your products.

This item worked out very well. I would recommend it.

Has come in handy when getting warranties on my purchases.

I would not recommend this service as it is very limited. I have Google Nest Hub Max and two there hubs that appear to be defective. The only option is to bring items to store for diagnosis. I explained to agents that I am unable to travel and if they had other options such as shipping. The answer is NO. I'm very disappointed.

Not bad. Does the job. So we shall see how long it last.

Some of the geek squad members are very unfriendly. If a customer has an appointment, you shouldn't overlook that to take a customer who has a "quick question." There's never a quick question in that area.

Always is important get the security. And no cost much.

Great product for anyone that wants quality products.

Great product for anyone that wants quality products.

It works great it looks good in my house love love

They all work really good but the actual holders for the camera are very sensible and might ripped.

It’s a nice product for security requirements, good

It’s a nice product for security requirements, good

good coverage at a decent price. would suggest to buy.

Works well when we need a product replaced or fixed

Geek squad is always great to contact with problems.

Would give 0 if possible. Absolutely no help. Hours of calls transferred to 8 people first day 11 second day finally was hung up on. Never able to make it work with new tv. Last woman said the geek squad I paid for does nothing in terms of getting assistance in making it actually work. 2nd tv swap as 1st had processed issues. Would never suggest anyone buy anything from Best Buy. Are not even allowed to speak to Amat actual store. They don’t care once they have your money. All agents on phone are non English speaking and their only go to advise is processer problem. Highly dissatisfied. Never again