Customer Ratings & Reviews

The protection plan is important. I haven’t used it yet.

Haven't had to use geek squad yet. But we will call when needed.

I say this in all my other reviews for geek squad protection, but it's really only worth it when you need it. If you can get them at a good deal then definitely buy it if not and you never need it, it's not worth it.

I say this in all my other reviews for geek squad protection, but it's really only worth it when you need it. If you can get them at a good deal then definitely buy it if not and you never need it, it's not worth it.

The agents conect and mount every tv the my house

Great the drive work well. I am happy with the drive

Great the drive work well. I am happy with the drive

Whirlpool dishwasher is a good dishwasher and easy to install.

Good job in doing everything. Very fast and efficient.

Good to have when needed. Like many other insurance plans

Haven't used it yet, so can't say whether it's worth anything or not. I suppose peace of mind is essentially what I bought and thus 3 stars at this time. I'll try to update, if I have any real experience with the GS service.

Always get the geek squad service. Makes things easy

Not much to say about this. Just in case my product messes up.

enjoying the product, thank you so much for your service

Haven't had to use it yet, just purchased a month ago.

I haven't used it yet but I sure hope it'll be worth it.

I purchased the Echo Show 10 along with the 4 year extended warranty, and it worked for just shy of 4 week (the Alexa function stopped working). Best Buy’s return policy is a ridiculously short 2 weeks, They would not refund my money, and would only offer me store credit, even though I had the extended warranty and I didn’t want to buy anything else. This forced me to accept an exchange for another Echo Show 10. Then I was told exchanging the product ended my warranty, so I had to spend another $50 on that. My second Echo Show 10 lasted just over six weeks before the Alexa function again stopped working. The one fortunate is that Best Buy has offered an extended return period and I have until January 13 to return it. I have not decided yet what I will do, but I definitely will not be getting another Ech Show 10. Perhaps I will get a simpler version, as I don’t find the swivel function all that helpful. Best Buy is not being truthful when it says they care about their customers.

It’s very good and it’s very good service to me. I like it.

I enjoy going to the store and I join my purchases at the store

They’re very helpful and answered all the questions I have.