Customer Ratings & Reviews

So everytime i purchase a item i put geek protection on it im being completely honest amazing as soon as there is a problem i take my item in and they are always willing too help and solve the problem!

Bought thinking it wouldn’t work the way I wanted but actually it is great. We use it all the time.

geek squad is ok. The only drawback is that if they have to come back, I don't always have the same crews who come in the first time.

I have not had to use it yet. But it’s a good feeling knowing Geek Squad has my back incase of any issues that may arise.

What a beautiful product i purchased from bestbuy. Works really well.

I buy the protection, just in case something wrong with the device there will not be a charge for the geek squad.

I love the warranty offered,but so far I haven’t had to use it, I feel confident that when the time comes I’m not up the creek with out a paddle,

The protection package that I buy is amazing they replace the item with no questions asked every time.

I purchase the protection just in case the geek squad needs to come back to fix any issues.

I buy the protection just in case I need the geek squad to come back to fix the issues.

They are great! If you need a quick fix they definitely know what they are doing.

I did when bought the security camera and they take care of you with any problem and it's great services.

Recently acquired a kitten and do not love constantly scooping/changing litter but also not keen on litter box odors. Couldn’t be happier with our purchase so far. There is virtually no litter box smell and we empty it roughly every week (cat is now ~6 months old). Adoption was quick & we followed the tips suggested (adding a scoop of old litter to the new litter box & placing the empty litter box next to the new one). We also gave some kitty treats initially so she would jump in. She does often mess with it/jumping up when it’s in a clean cycle. This doesn’t really create any issue other than excessive notifications on my phone.

The Best Buy geek squad is a good thing to get for your things.

Geek Squad is a good service to get for all of your items.

The Geek Squad replaced my litter robot when it quit working. Great service!!

Every time the Geek Squad was able to help me with the ongoing issues.

Great great great great great great great! Get it!

I like knowing that if I have a problem there is a competent team ready to help!

So I've had this about a year now and I'm ready for a review. TL:DR - it's great picked up this camera to add it to pre-existing camera setup. You will need the homebase 2 for this camera to work, which is easily the biggest con for this camera, but I already got the doorbell camera/homebase 2 bundle so this synced up very easily. Setup is dead simple. Press the sync button and follow the instructions in your app. In a few minutes you're up and running. The good stuff: I charged this camera up to 100% and installed on a rear corner of the house. This camera provides a very wide view and a crisp image whether day or night. It's great. You can even talk to people outside using the app, but it's not the greatest. Battery life does indeed last a year, or near enough. I took mine down and charged it around the 11 month mark because the app kept harassing me about the low battery. The battery life and overall performance really impressed me. We have brutal winters and equally brutal summers where I live and the camera held up the whole time. Rain, snow, and other inclement weather are no issue for the camera, it provides a clear image all the time. The bad stuff: Connection the homebase is spotty, and we have a very small home. This is more than likely a homebase issue more than anything else, as the doorbell has the same issue. Streaming from either camera works, but don't expect 60fps 2k video ... or 30, or even 20fps. It stutters and buffers like a late 90s realplayer video ... terrible. I really wish eufy would rethink their design with the homebase, allowing devices to connect directly to wifi to transfer data to and from the homebase instead of the other way round. I know it's a security feature, but I'd prefer rock solid connections and clean video streams to what this has now. Your recordings will still look great as they get saved locally to the homebase and upload at their own pace, but even downloading them takes a long time because the homebase is just soooo slow. Not really the fault of this product, but since the homebase is required yeah it's a con. Aside from that I'd say the communication feature is pretty poor. You can definitely talk to people through the camera, but due to the poor performance of the homebase there's a ton of lag. Might as well just go shout out the window it's so bad. Overall tho I really like this camera. I bought it to keep an eye on the back yard since the rest of the property is already covered. It's nice to be able to keep an eye on things remotely, and the notifications in the eufy app are fantastic. Little thumbnail image showing you a zoomed in (cropped) view of the event. Good stuff. I would definitely recommend this camera. The ridiculous 1 year battery claim is legit, performance is on par with anything else you'll find outside of high-end professional security systems. Just be aware of the limitations of real time streaming imposed by the homebase, and the necessity for the homebase, and you'll be fine.