Customer Ratings & Reviews

As much as I shop at Best Buy I have never had the need to used the Geek squad until this recent purchase. The two members of the Geek Squad that I had the pleasure of meeting were very organized, polite and knowledgeable! They wasted no time in getting the job done.

My old doorbell camera was acting wired, on hot days it stopped functioning. Geek squad return my products and I was able to get a new one. Geek squad protection plans are the best.

You can trust them they came to fix my 85 inch tv. They are pro

Always happy with geek squad, they're the best. No question asked

The insurance is great to have just in case some thing breaks or something. Unexpected happens to your product in the future geek squad will handle it for you.

I pretty much buy all my electronics at Best Buy and I always get the protection plans. I’ve had to use some of them over the years and have always been happy with the service I get.

Always nice to have added insurance to products just in case

Love that can call anytime abot product covered under geek squad

I like the long warranty for the price it's worth it.

Went to get my battery fixed for IPhone they didn’t have it in stock but expedited the shipping which was awesome all the team was very helpful.

I love the 4-year plan. It comforts me to know that I can get a replacement if something malfunctions or wears out.

The Geek squad technicians were professional. The mounted my new tv and walked me through the whole process by explaining what they were doing to calibrate it.

I bought the TV at BestBuy wonderful TV wonderful service. They delivered the TV mounted on my wall. Never had a problem very nice Guys, the Geek Squad insurance very good.

Geek squad protect is good for backup in case something happens

I brought this warranty for my grandmothers alexa device. It is worth the time and penny to cover your devices. My grandmother is up in age and she has greatgrandchildren great grandstepchildren, and great grand nieces and nephews. Lol. Its no telling what alexa will go through.

The squad that installed my cameras made sure everything was linked with but the Wi-Fi and that I'll look good before they left.

I recommend always getting the geek squad protection plan on larger purchases. I have never had an issue getting something serviced or replaced. It’s definitely worth the money.

I love to purchase all of my electronics through best buy because of Geek Squad. I truly have a since of mind knowing that I can get anything fixed. Every time I take a device to Geek Squad they either fix the item, send it back to the manufacturer or replace the item.

Such an easy process worth every penny will always have the protection on any big purchase.

I always add a protection plan with all my purchases just to be on the safe side, even though best buy sells quality products, I've had some situations were some item came defective from the manufacturer and Geek squad always took care of any issues. It's a must have.