Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5121 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,122 of 5,122 reviews
  • Rated 1 out of 5 stars

    Geeksquad could not install and did not refund me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a video door bell but the installer said it will not work with my doorbell system. He said he would take it back and you would be refunded. 2 weeks lter and calling so many times I got no help and no refund.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the initiative to share this with us. It's always frustrating when a refund doesn't fall through. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Pickup in Store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting 30 minutes in my car no good service. I need to Mejor Service.

    No, I would not recommend this to a friend