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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2411 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,411 reviews
  • Rated 5 out of 5 stars

    Took care of my warranty claim quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on my modem, always a pleasure to work with them. They were unable to resolve so provided a credit for the original purchase price to replace it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny works wonderful mist buy everyone enjoys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need for wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extended warranty for my Eero WiFi and it enables me to exchange within 4 years if my mesh system malfunctions for just a 50 dollar fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing help they will fix if they can or replace it or give your money back for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but nice to know it’s available if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a Orbi internet enhancer, no questions asked. they replaced right away after 1 year of having it.. love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they are there when you need them! recommend having extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free stuff back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta keep them electronics in check! They all die! So, I made the decision and got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had an issue with my Wi-Fi signal not connecting in my master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is just figured into the total price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like my warranties.Yes just security for a me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what use this will be for me, hopefully I won't have to use it, but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-store eplacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My powerline adapter got destroyed in a power surge from a lightning strike. I got a replacement so the insurance was useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great as it should be, no complaints whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use this on the last product I purchased even though I paid for this 4 year protection but I have in the past on other products. They are wonderful and honor these plans without any fuss other then to check for themselves that the product can't be fixed by them. The Geek Squad staff are always super friendly and helpful, definitely worth paying for this service on all of your eligible Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and Best Buy’s service warranty's are great and they back them up with full replacement and or fixing the problem and or parts quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of their help with the items.We love using Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the service. Have had to use them a couple of times in the past and have had no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the Keurig. Worth it. Had to use it with the Keurig and was given a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get with support and get my starlink up and going in no time. Polite the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has a great service package, so you should always get it.

    I would recommend this to a friend