Customer Ratings & Reviews

The agents came & installed router and checked all devices that use router worked well. As usual, they were knowable and answered all my questions; polite, efficient, and very nice

I haven’t had to use it yet but nice to know it’s available if needed!

This is for a 4 year geek squad products replacement, hope to never need it but it is there just in case, that's why we buy them right?

I like having the security of a Geek Squad plan in case the manufacturer warranty expires. Taking a defective product into the store is easier than shipping it off.

There is great peace of mind in knowing that large financial investments are protected by the experts at the Geek Squad. I appreciate their expertise and professionalism.

It is certainly better to have any device insured. The service is easy and very good customer service

nice to have an extra warranty at my house at a good price.

Having Geek Squad can be a lifesaver when it comes to technology. The agents always work to help answer any questions and are prompt with replacements.

Great customer service and very helpful! I was trying to figure out the best way to handle Starlink hook up and am so glad I added this to the cart because I got my questions answered! Many thanks!

I would recommend a warrant for anything over $100 because if the item break, you can get a store credit to purchase the same item or something else. Worth the money.

I was glad that I had purchased Geek Squad on my last wireless router. That is the reason I purchased the protection plan again. Worth the price.

met my expectations for replacement but wish time was prorated. unit died one year into a 4 year plan and had to buy the next plan at full price

I always recommend Geek Squad for any products purchased via Best Buy. The replacment process is extremely easy.

They are always helpful and it saves money. Thankfully we always purchase this on harder to replace items

Geek Squad product replacement is awesome. I have had to use it in the past and Best Buy gave me a new TV that was a year newer series. I get this on all my products.

Thank goodness I've never had to use this warranty. However, it's good to know that I have this in case anything goes wrong with my product.

Thank goodness I've never had to use this warranty. However, it's good to know that I have this in case anything goes wrong with my product.

Protection plans are great to have and the one from Best Buy the absolute best

I got this after reviewing the reliability of routers. I hope this warranty works as they say it is. No questions asked. It's reasonable for a 4 yr warranty.

Always a good value always get the warranty so easy to use if you ever have issues