Customer Ratings & Reviews

[Employee of bestbuy] Love the plans! Always worth the investment, gives you an extended piece of mind.

Always want to add protection plan to all my electronics it’s give me a piece of mind. Haven’t had to use it in a while but when I did they were able to replace my electronic with no hassle.

We are using this geek squad protection, we like having the coverage in case something goes wrong.

Have been telling people about the geek squad protection plan for years. Its a simple easy way to protect your gadgets, with a fast/easy replacement.

The geek squad came the day before my appointment, which was great. They came trouble shot my old router, determined it was bad and installed me up a new better router. They insured that all my devices attached to Th e net. They were very professional an pleasant to work with. We were very happy with their work.

Great experience. Professional, helpful, knowledgeable, easy purchase

I bought the extended warranty when I bought the Google nest. Because I know electronics and power outages with storms or transformers blowing can really damage electronics. So I bought the 4 year warranty just because I know that Best Buy stands by their warranty’s.

I'm not sure why this is a reviewable purchase, it is coverage in case something goes wrong

Geek squad is awesome. Ive had to use it for phones ive broke in the past. They used to give you one on the spot at no charge. Now they send you a phone. Its generally within 2 days.

Excellent and friendly service. Love this Best Buy in Longview Tx.

I'm reluctant to purchase these extended warranties for most products, but did so this time when buying a Starlink system, something that was both new and unfamiliar to me. Like all "insurance" products, one hopes not to have to use it, but it will be there if needed.

Excellent value for any electronics purchase. Many electronics don't have a manufacturer warranty beyond one year. This warranty via best buy offers 4 years of protection. They will swap the defective device for a new one. You will have minimal downtime.

We needed this to protect our investment. Easy to register.

The agents helped me with installation of my computer.

Easy to use the warranty. I don’t buy warranties from other stores, however, I always buy the Geek Squad warranty from Best Buy. Never had any issues and great customer service.

i dont know why this is a review, but i got this 4 year coverage for an asus ax5400 wifi6 router. i know router are always running and will eventually suffer heat damage. so a 4 year coverage is a good thing. i havent had to use a warranty claim yet, so i cant speak for how good it is.

Geek Squad is the best! The few times I’ve had to use them they’ve always gone above and beyond.

Love knowing that if I have a problem I can bring item into Best Buy and Geek Squad can take a look to troubleshoot or replace the item.

I had purchased Best Buy's 4-Year Geek Squad Protection Plan for my purchase of the Asus USB-BT500 Bluetooth Smart Ready USB Adapter. The GSP covers any mechanical and/or electrical failure as well as accidental drop and/or spills. I highly recommend it!

Good to have when you really need it. Much better than having to send your product to tge manufacturer