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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2458 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,458 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price I would highly recommend Placed this on a WiFi router Router speeds got slow after a few years Stopped at Best Buy and they gave me my complete money back because I had purchased the warranty! Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Recommend Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase quite a bit so nice to have peace of mind with this option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and Best Buy’s service warranty's are great and they back them up with full replacement and or fixing the problem and or parts quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You’ll Be Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone making purchases from Best Buy shouldn’t hesitate to add the Geek Squad Protection Plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to install and use! Two months in works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad replacement programs! Have totally saved me multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product. Haven't had any issues when I needed to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can replace the item if it meet the timeline and if it becomes unserviceable through manufacturer issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with the Geek Squad. Always take good care of my installs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We typically buy Geek Squad protection for our higher priced items. Always has been an easy process and great program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Netgear

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I was able to install myself easily, works great with xfinity and all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase have purchased several extended warranties with geek squad. And I have had to make a few claims, each time I have been offered a replacement. And if I didn't want the same exact product, I could get another brand, model of equal value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    In-store eplacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My powerline adapter got destroyed in a power surge from a lightning strike. I got a replacement so the insurance was useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get from bets buy . I always buy geek squad doe all my purchases. It becomes so easy incase something goes wrong and it’s technology it can go wrong after a while .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement very good i have buy alway raplacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do you need Geek Squad??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never really considered getting this service but after several problems with the items I purchased I was glad I got it. As the items were replace with relative ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't Get Any Better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Must to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth getting the protection plan. My previous router didn’t work all of a sudden and I had to replace it. This time I decided to go for a protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek Squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad replacement plan. It gives me a peace of mind knowing that my product will be replaced or repaired if damage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love these plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend