Customer Ratings & Reviews

these plans are excellent we have a lot of power surges which is covered. fortunately i haven’t had to use the plan but nice to know it is there

Employees here seem to know their products and are very friendly.

The staff was awesome in answering my questions. Im glad i spoke to them before buying the item.

Always purchase protection plans. You never know when you’ll need it!

Great protection to have on any product. You will never know if it’s defective or if an accident will happen highly recommend getting geek squad protection plan

Geek squad staff are cooperative and listen to your problem with full attention and always try to find best solution.

I bought the 4 yr geek squad service for my new refrigerator when I bought it. I bought it just for the peace of mind. We have not had to use it.

i don't even know what i bought this for so i guess i didn't need it

Not sure I’ll get to use this. It’s a safety net for the kids, but like the universe likes to play games i may need it the day after it expires.

I don't always feel the service plans are worth it, but a 4-year plan for $35 on a modem/router costing close to $200 seems like a good value.

Have always been happy with geek squad they take good care of you and fix the issues in a timely manner

I bought the warranty because I trust the Geek Squad for repairs. The price is inexpensive compared to having to pay an outside company for the work.

I like getting my products from Best Buy because that have the best warranty prices and changing my product if it does not work is very easy.

Cheap high value protection for my new ASUS router.

So thankful Best Buy offers this Service. Comes in really handy when things go wrong or don't work right and I can't fix it.

I'm glad that I purchased this as back up in case anything happens to our equipment. We have not had to use it yet, so the jury is still out as to how easy it is to use and what they actually cover. I'll update it as time goes on.

Its a warranty coverage. Not much else to say about that.

geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

I’ve had great experiences when purchasing Geek Squad/ Bestbuy warranty’s. Employees are knowledgeable and not afraid to replace a product if truly needed.

Did not used, as i have returned the product, but i always love this service, as i have utilitied it for one of my product and i have returned the item.