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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2458 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,458 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service well, pleased with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ALWAYS takes care of me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty from Best Buy when its needed. Like TVs, Computers, etc. Why? Because Best Buy has ALWAYS taken care of me and my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth it. Even if you think you won't need it, get it. It will save money down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed surround sound system great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased surround sound system with my TV. Agents installed everything and did a great job while being efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very helpful when we had to return some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Isabel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Ready to go. Easy install. No problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year coverage for those ‘just in case’ moments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the service but would rather have the coverage and not need it as opposed to not having the coverage plan and needing it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID THE SCAM OF BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Starlink through Best Buy and also purchased the 4 year protection plan. After just 19 days, the router on the Starlink went out so I had to go to Best Buy to exchange it via the warranty. I was told that the warranty is consumed immediately upon any claim. DON'T BUY ANYTHING FROM BEST BUY as this is a SCAM! They charged me another $54 for warranty when they will simply send the unit in to Starlink for replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geekily good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve used them a few times and they have been a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved us a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is awesome. If it breaks they will replace it and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad with big purchases. Only had an issue with them with my laptop that was never fixed. Haven’t had to use them for other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be protected for the expensive devices bought. Mistake made when I didn’t purchase for the wireless controller that drifts to the left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, The combined Geek Squad assistance that was required was the very best! Geek Squad are my "go-to" people! Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and will definitely never purchase anything without this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and eager to assist. Advised on what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You are saving money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the best at what they do! They will not disappoint you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sevices in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thx Mr wilson, great service! Better than speaking to someone overseas.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about to exchange a router on this plan. we will see how good.

    No, I would not recommend this to a friend