Customer Ratings & Reviews

They stand by their products and always have the help and solutions as well

Geek Squad Product Replacement warranties are the best! I've never regretted buying one. In fact, I've been a Best Buy customer for as long as they've been a company. Their warranty rivals the best warranties of any company that I've dealt it. I've personally used it many times over the last 20 years? Their warranty mainly, and their excellent price-matching policies, have helped keep me a customer to this day! In fact, that's why I believe they're still in business when so many are not. Kudos, Best Buy! Their warranties give me peace of mind I can replace my product or get a refund if I have any issues. I never feel like I'm ever stuck with a lemon. In fact, if I do have issues then I can use the funds to get the model that replaced it or something else entirely. Such a versatile and customer-friendly warranty! Highly recommended to spend that extra money on it.

I've gone through several mesh routers and 3 of them were wifi 6. This one works pretty well in a 3000+ house with 2 levels. I have one upstairs and the other is down. Most devices connect to the downstairs and I can still get pretty decent speeds (300mpbs) while they're all connected. I have a 1gb plan but even my xbox being connected LAN through the router can only get about 800. That's still pretty fantastic so I can't really complain. The linksys and the netgear didn't do as well as this one.

Purchased as suggested by employee Four years and full replacement is a bargain

The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy. This is a must have for electronics like routers.

Geed Squad give you the perfect protection as expected. You pay a little more but at the end of the day you get the full protection on every unexpected situations. I buy this most of the times. I wound recommend it.

Always great service when needed, been out to my home at least 3-4 times for different issues and have always resolved

I always get the Geek Squad Product Replacement plans. They are a good, well priced, protection for pretty much any electronic product purchased from Best Buy. I've been using their replacement plans for years and it is an easy and effective way to protect purchases that could have an issue down the road. Any time that I've had an issue, it is easy to take the product back to Best Buy and get a replacement.

Great service! I will definitely be buying my electronics from Best Buy!

I got the one thought it was worth the money for such a low price. Anything that happens to it? I can return it and get a new one. Good deal.

Insurance works for everything under it had things already happen and replacement

I'm always "on the fence" about these add-on service/warranty programs. 2 1/2 years ago, i bought a router/wi-fi nest product from BB, and added it on since it was not too expensive...MAN, AM I GLAD I DID! When my nest system failed, all i did was gathered it up, took it to the store, and exchanged for a new unit-even let me step up one level on my hardware! Ill never buy anything without this valuable protection again!

The pricing was fair and the wifi router works great so I definitely recommend it to anyone that is in need of one as well as the protection plan you never know what can go wrong.

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

Geek Squad Service Warranty is well worth the money.

I have always been very happy with the geek squad product replacement plans. I have always purchased them everytime I make a purchase of any electronic item. Its seemless. I have had to use it only twice but it is totally worth it!

One of my Google Wi-Fi points quit working. I had the Geek Squad Plan on them. They replaced them no problem! I've always had a good experience with Geek Squad!

Great price I would highly recommend Placed this on a WiFi router Router speeds got slow after a few years Stopped at Best Buy and they gave me my complete money back because I had purchased the warranty! Recommend

no brainer if you love coffee. why worry when your machine goes down.

Wonderful is Best Buys Geek Squad they helped me tremendously on my device. Very knowledgeable people. I appreciate their expertise. I will only use Best Buys to help with technical support