Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2434 reviews
(2,434 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Extended coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good coverage for appliances and electronics is good
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, it’s geek squad protection. Hopefully I never have to use it, but it’s a great peace of mind to have.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for itself in year 2 when it stopped working.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully i dont need it but its there just in case
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Four year warranty great you never know when the pilot my fall apart easy to exchange wants to take it back to the store
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Definitely purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend that everybody gets geek squad protection it's a must have
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Worth every penny every time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime I buy an electronic device with a value of more than $50 I always put the protection plan on it. Worth every penny.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Swell Geeks. Some of the best around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet this time but they have come through in the past. Good piece of mind knowing they will again if needed.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Usually Painless and Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had to use this service once or twice in the past. It's usually a painless experience but sometimes there can be an agent that's just putting up a fight or trying to be elitist by making up reasons it doesn't qualify that are beyond the customer's control. I wish this weren't the case because I'd be able to give this 5 stars if it were consistently painless.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Not had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not had to use this, which I guess is a good thing, so I honestly can't judge.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Knows What They are Doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had good success with getting things repaired with the geek squad and hope this continues.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Never have to worry replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have to worry about replacing an expensive modem. If it messes up the warranty has you covered
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Boss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m overly cautious when it comes to expensive purchases. But I’ve only had to use it once.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what we expected! It started fine but as time passed the signal got weaker and we just unplugged it! On our way back to BESTBUY! I WOULDN'T RECOMMEND IF YOU HAVE A TWO STORY HOUSE.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Vizio soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received service for my Vizio sound bar. No hassle return and refund. Kind and considerate GEEK Squad associates.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Jane
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get insurance on everything we buy as things are made to break nowadays
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I decided to do it, my product has protection in case something should go wrong
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Electronic insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the support. I have rarely not on electronics. It has saved me long run more times than not.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t even know what this is for but oh well its good I guess
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what happened to the product had problems had to make a few phone calls to the Geek Squad
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
