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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2434 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,434 reviews
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn’t have to pay someone to assist you on a setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced and not worth the hassle. You'd be better off going some where else.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great for those devices that can be troublesome with time. Router or anything. Sometimes better to have than not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR Nighthawk AX2700 WiFi Cable Modem Router (CAX30S) is an excellent router. It's fast, and reliable. Id recommended it to anyone in the market for a new router. Need a router upgrade? Try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noticeably better internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 7 yr old router with an AX2700 and it works so well. A noticeable improvement and easy install. Took 30 mins, activate Xfinity from their app then follow Netgear app prompts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong signals and easy setup, worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to extend my Wifi to my garage for Amazon Key delivery. I had almost no signal for my Ring Camera and MyQ opener. I found setup fairly easy. The signal to the garage is now very strong and Iwas able to setup my garage opener and camera. The app called me access to the configuration of the Extender. It's fast and has a strong signal. It definitely made all the difference. I've tried other cheeper extenders and all of them had spotty connection issues. I'm glad I bought it. It was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me to ensure the product I buy is covered from most damage, and helps not to break the bank if I ever need to fix or replace my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must. Too many electronics break after a year or two. Protection plan covers this so you get a brand new one…. No brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every single dollar you will spend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Bently of all Router / Modems. Motorola got this one RIGHT. I expect this one to last me a VERY VERY VERY long time. I have it mounted up high in my living room between 2 surround sound speakers and people think it is a center channel speaker LOL. Can support 2 Xbox Series X and a Series S with no problem at all with lag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Internet box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new router, it was fast, but it did not have the service range like my old router. Then I purchased the NETGEAR nighthawk mesh system, and it is leaps and bounds faster and better. Setup was very easy, the nighthawk app handles it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it do it buy it buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for absolute total coverage of your house an beyond. This is the router your looking for!!!!! Look no further an BUY THIS ONE!!!! I have had internet all the way to my mailbox an I don't live in a city or town. Now think about this "Imagine walking through a field an still surfing the net with this router at your house." It can be a reality I know cause I did it with a tablet!!!!! An that's not even the best thing about this router. Look at the price!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the way to go. No hassles, helped me with exactly what i needed without questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the replacement plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chances are, anything you buy these days will only last a couple of years, so get the replacement plan and when it stops working get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is pretty good, all I had to do was plug it in and it instantly connected, so there was literally no setting up the device or anything. Also, with this device replacing the need for a Lan cable I would say it performs great. It runs as a great alternate; in case you can't run a Lan cable across the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped mount my tv quick and were very professional. Just wish Best Buy would lower there prices on offering services where the come out. We get robbed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is great if anything happens within the years it is protected anything within a reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTELY AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY THE BEST WIRELESS ROUTER I HAVE EVER OWNED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    110% Worth Every Penny!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having issues with our wi-fi router that our ISP provided. A senior tech from the ISP came to troubleshoot and said that what the ISP gave us was junk. He said the best way to solve our wi-fi issue was to spend some money and get a NightHawk like he used with his family at home. We bought one, got it the next day, followed the simple setup instructions, and now our wi-fi actually works as intended. Great product. Definitely get one of these if you need your wi-fi to be as fast as possible while being reliable as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, never disapoints.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected. I have used these small switches for decades and not much has changed. They just work till hit by lightening. I like to keep a spare in the closet as a quick backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and reliable service. Needed to replace modem and they were quick with all services.

    I would recommend this to a friend