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Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,449 reviews
  • Rated 5 out of 5 stars

    Super easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up with my ATT internet which previously was dropping connection with my laptop and phone constantly. This router with some mesh extentora has fixed that issue and helped the internet/wifi run much faster. Super easy set up as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast, problematic, costly, poor range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: It does a great job of prioritizing traffic between game systems, streaming television and other types of traffic. It is lightning fast transferring files (*) The bad: It constantly drops connection for short periods and interrupts that great streaming. It has horrible range for a device claiming otherwise, when compared with the much lower model AC1750. Price Conclusion: For the price of this unit, I would expect a nearly flawless product experience. I would definitely not choose this router if given the option again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself 100%

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insurance is literally essential when it comes to tech. Not getting it would be a bad bad decision. Tech can fail you without warning, no matter how well its taken care of. Geek Squad offers 2 or 4 year plans at a totally reasonable price. Something like pennies on the dollar each month. And when that issue arises, don't fret, they got you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router. I first bought a different model from a different manufacture, but was unhappy and returned. Once I got the CAX80, I have realized how superior the equipment over the other one. It has a wider range of high speed wireless capability and do not need an extender in my 3500 sft home. Super happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re just ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these since 2020. They continuously need to be rebooted after losing connection. Today they just stopped working, the mother node won’t connect to the internet so none of them are online. The app is reading that the internet is online but all three devices are illuminating red lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic router good for gaming and watching and connecting other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I always use it to replace my tech when it goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is great. Easy to setup and due to cable company’s incompetence, had the opportunity to interact with Netgear customer support. Very knowledgeable and quick with response to get the Internet up and running. Have had for a week, and zero issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong connection, easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased NETGEAR Orbi Whole Home Tri-Band Mesh WiFi 6 System since I have a 3-story house. The setup was super easy - just download the app and follow the instructions. The signal is strong everywhere inside or even outside the house, and the connection is stable. Worth it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The replacement warranty is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 4 YR replacement: Great benefit from BestBuy. I could replace my Eero within 4 years for no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek squad, bit more in ease that i don't have to worry about going through the item's warranty and just go straight to my local Best Buy to get it fix or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect solution to save a couple hundred dollars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's saved me a couple of hundred dollars on installation, it was super easy just plug & play. I haven't used it for too long but if it works I will get an extra pair to extend my network on my whole home. The Geek squad agent was super efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved my wi-fi throughout the house. My speeds are consistent wherever I go. It even works in my garage which is 20 yards away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Recommend on this one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement plans are the most valuable insurance you can get from a retail chain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East Install and Nice Looking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for home use if you are not doing huge data transfers. The installation is easy and intuitive as well in the Netgear App. I would definitely buy again if needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup easy with video instructions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easier with video instructions. I live in an old building made of concrete walls. Once i setup the extender and then relocated it to my kitchen, it improved my wifi performance 100 percent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable Connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard bad stories about WiFi extenders being a waste of money with poor/unreliable connections. But The AX1800 has surpassed those low expectations and given my gaming experience a boost comparable to that of a directly wired connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the easiest return warranties, highly recommend for the just in case moments in life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cover anything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend one hundred percent with the purchase of any electronic equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional service. Didn’t question or try to blame the issue on me.

    I would recommend this to a friend