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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2434 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,434 reviews
  • Rated 5 out of 5 stars

    Now we have internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great to extend our internet range in our big old house ;)

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Almost perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is great. But the extension cord causes my pc to crash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router as most of them from netgear, great signal and bandwidth distribution

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best speed and simply connection and use. I recommending one hundred percent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with extra protection for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speed and reliability….

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced AirPort Extremes with these, glad I did. Love ‘em…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At thisctime i no have a y comments, in the futurevi hope so that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Security designed to prevent you from using it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this 0 stars I would. I works great if you turn off all security and leave your network open. Once you use any security features, it will often block you from being able to access the internet. When you try to access it with your smart phone, it doesn't find the device half the time. When you try to login with your computer, it makes you reset your password repeatedly. I am so disappointed with this router and it cost so much. I'm finally throwing in the towel after 6 months and buying a new router. I guarantee I'll never buy a Netgear router ever again. BTW....requires frequent calls to tech support to get it to work. Once you've had it for a few months, the tech support is no longer free and you have to pay to get help using your device. DON'T WASTE YOUR MONEY!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    install router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed router and connected all wireless devices and fixed dead spots in house

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us. We're glad to hear about this great experience! If you have any questions or concerns, please let us know!

  • Rated 3 out of 5 stars

    Eero 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero 6 works ok. The problem is the ethernet cable was only 3 feet long. I had to go and purchase a longer one. Suggestion to put in a 6 foot cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the detailed information about this product it stated it had 2 ethernet and 2 WAN ports. I was expecting both units to have 2 ports. Only one has 2 ports and the other is more of a satellite. I feel that is misleading and needs to be corrected in the description.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Internet Dropping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now the speeds from this router where great, the only problem that was occurring was that it would disconnect from the internet randomly throughout the day, it became bothersome, easy set up overall and customer service will leave you on hold for a long time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can't Get It to Connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get it to connect to my network. I am very disappointed. I sent an email. Let's see if they respond and can help. If not, I am returning it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyers remorse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special here , does work. Little to no settings to tweak . Just standard out of the box router. Was easy to set up. The bad thing here is this router is unsupported . Last firmware update was in 2019 . Let that sink in , no security updates in over 2 years . Linksys has marked this as end of life no wonder it was on sale . Range claims are bogas , low end range compared to my old router . wirless speed is average to low compared to my old AC1300 router , sorry I bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work at all. Returning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I tried to set it up, it kept saying that my WiFi pwd was incorrect - it wasn't. I just kept hitting next - without changing the password - and it finally took it on about the 5th try. It stayed connected for about 30 seconds. I was not able to get it connected again. Returning this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate the device higher but the connectivity was horrible. Based on the instruction manuel it would never connect. I had to figure it out on my own.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in the first time use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to assemble don’t hall battery more them 10 minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi constantly goes out!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE ROUTER - WIFI Drops Out everyday after purchasing it for about 1 month. You will have to reboot 1-2 times a day to get the wifi back up. Called Netgear Support and they want you to continue buying their support and saying that its not a hardware issue but internet issue. Don't buy this router unless you want to pay for the support for its lifespan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive featureless product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have a NetGear Cable Modem/Wifi Router but it is DOCSIS3.0 so, at the recommendation of my ISP, I tried upgrading to this DOCSIS3.1 modem to get the full potential of my internet speed. Hoever, when I hooked this up, I got the same speed I used to have with my DSL provider (~40MBPS download). With my DOCSIS3.1 modem, I get >400MBPS. I don't know if this is defective or if something else is wrong with the setup, but it certainly didn't offer any value to me. Also, this is only a modem. Even though there are 4 Ethernet Ports on the box, they are not for connecting your devices to because this box is NOT a router. They are only for getting additional Global IP Addresses from your ISP, something residential service does not typically support as they only provide a single internet connection. So this requires an additional Router connected to it and this is a very featureless box for 50% more cost than my DOCSIS3.0 Modem/Wifi Router which provides 10x faster speeds than this box did.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. The modem is only meant to take the signal from the ISP and send it to the router which actually disperses the signal. It's just a bridge so to speak. I hope that helps out a a little. Either way, we appreciate the feedback and insight. Please let us know if you have any questions or need any further help.

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the Xfinity gateway to this out of everyone’s recommendations. Gave it some time and it is just simply worse . Same devices in the same places running at lower speeds and lagging non stop . Not worth it all . Now stuck with it too because return date has gone by.

    No, I would not recommend this to a friend