Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,432 reviews
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous model was defective. Took us a while to figure this out but with the help of the cable company and Arris tech we finally figured it out. So we got a replacement and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always worth the cost. Haven't needed their services but glad they are available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Peace of Mind on Certain products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty. Had issues with wifi cutting in and out. They gave me a refund no questions asked so I could upgrade to a better router.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the investment

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Used it for many devices and never have issues. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement very good i have buy alway raplacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Starlink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great but after a year the modem keeps over heating an shutting off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Covering my wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what you’re thinking why buy warranty with Best Buy but I needed one of the nodes looked at and brought it right to the store and they reboot it under my warranty for free I basically saved $89 that I would of paid for a new one! Some items are just needing to be covered just in case of breakdowns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a Orbi internet enhancer, no questions asked. they replaced right away after 1 year of having it.. love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need for wireless router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extended warranty for my Eero WiFi and it enables me to exchange within 4 years if my mesh system malfunctions for just a 50 dollar fee.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replaced my old unit which stopped working!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old unit when it went bad, I was very satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, stable connection, I will recommended to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing help they will fix if they can or replace it or give your money back for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For every day use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable n very nice. Not cheap built n very easy to use n clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For super expensive items or if you are moving a lot this is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the insurance is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with the services I have received. THE INSURANCE WAS EASY TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-store eplacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My powerline adapter got destroyed in a power surge from a lightning strike. I got a replacement so the insurance was useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for anything like hardware or software problems, the warranty is a pace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and Best Buy’s service warranty's are great and they back them up with full replacement and or fixing the problem and or parts quickly and efficiently

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny works wonderful mist buy everyone enjoys

    I would recommend this to a friend