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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,432 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but nice to know it’s available if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they are there when you need them! recommend having extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free stuff back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta keep them electronics in check! They all die! So, I made the decision and got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had an issue with my Wi-Fi signal not connecting in my master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value worth the peace of mind if something goes wrong or out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answers all my questions needed to help me figure out the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use this on the last product I purchased even though I paid for this 4 year protection but I have in the past on other products. They are wonderful and honor these plans without any fuss other then to check for themselves that the product can't be fixed by them. The Geek Squad staff are always super friendly and helpful, definitely worth paying for this service on all of your eligible Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the Keurig. Worth it. Had to use it with the Keurig and was given a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the service. Have had to use them a couple of times in the past and have had no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the best protection in the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy. They stand behind their products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ran into two issues over the years. They honor their warranties !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Get Any Better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great as it should be, no complaints whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get from bets buy . I always buy geek squad doe all my purchases. It becomes so easy incase something goes wrong and it’s technology it can go wrong after a while .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of their help with the items.We love using Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Happy

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind purchase. Saves me from having to repurchase if there are problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is certainly better to have any device insured. The service is easy and very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection for a solid state hard drive I purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet. Only time will tell. But its great to have if my devices break. Its like a good neighbor (State Farm).

    I would recommend this to a friend