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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,432 reviews
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good peace of mind, but I haven't used it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of my warranty claim quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on my modem, always a pleasure to work with them. They were unable to resolve so provided a credit for the original purchase price to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    year geek squad products replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a 4 year geek squad products replacement, hope to never need it but it is there just in case, that's why we buy them right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good I loved it very good I loved it very good I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Best Buy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replacement is essential when purchasing any products from Best Buy. It’s my recommendation all purchases from Best Buy. Save yourself the headache.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Affordable warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly affordable warranty for my electronics so I do not have to worry if they break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works amazing no complaints would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the security of a Geek Squad plan in case the manufacturer warranty expires. Taking a defective product into the store is easier than shipping it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad can be a lifesaver when it comes to technology. The agents always work to help answer any questions and are prompt with replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came & installed router and checked all devices that use router worked well. As usual, they were knowable and answered all my questions; polite, efficient, and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is great peace of mind in knowing that large financial investments are protected by the experts at the Geek Squad. I appreciate their expertise and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection pllan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad that I had purchased Geek Squad on my last wireless router. That is the reason I purchased the protection plan again. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met my expectations for replacement but wish time was prorated. unit died one year into a 4 year plan and had to buy the next plan at full price

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Netgear

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install myself easily, works great with xfinity and all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable for a router warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after reviewing the reliability of routers. I hope this warranty works as they say it is. No questions asked. It's reasonable for a 4 yr warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase protection plans. You never know when you’ll need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with the best buy team you can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what use this will be for me, hopefully I won't have to use it, but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is a must for electronics and appliances. I won't buy without it! I had to use it once and they replaced my computer with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend