Customer Ratings & Reviews

Got this for my router. It worked out great because the router didn’t.

GSP I got this for the Netgear router I purchased. I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it. In this case I exchanged it for the next model up as the one I purchased didn’t have the features I needed.

Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

This Arris S33 is an excellent cable modem for my home use. I have had no issues with this product.

No issues with my product. Shipping was quick and easy.

Works great just what was needed to help with internet

Was able to get with support and get my starlink up and going in no time. Polite the whole time.

Great warranty service. Got for my router and hopefully won’t need to use.

I bought an arris modem/router about 2 years ago and all of sudden died. I took it to my local bestbuy and I was able to get a new one without any extra payment!

Always like my warranties.Yes just security for a me

HAVE NOT HAD TO USE IT YET BUT I HIGHLY RECOMMEND GETTING GEEK SQUAD PROTECTION, YOU NEVER KNOW IF YOU WILL NEED IT!

This is a great item. A must have. I’ll definitely buy again and have my family buy it as well.

I can't say enough positive things about the 4-Year Geek Squad Product Replacement plan! When my modem unexpectedly died, I walked into the store with my receipt, and the process couldn't have been smoother. They promptly replaced my modem with a superior model, no questions asked.

I wouldn’t be buy anything with out a warranty electronics can go at any time and they to costly to replace

Best Buy always has a great service package, so you should always get it.

I’ve had to use previous geek squad protection plans before and they don’t disappoint. Best of the best when it comes to device coverage.

Honestly, this extra insurance is a life saver. I have a cat who is quite robust, and he still thinks he’s a kitten, and he thinks he can jump into places he shouldn’t. He knocked my original modem over, and it stop working. If it wasn’t for this insurance, and the Best Buy team, I’d be without internet! Thank you!

Had 4 year protection on a router 3 1/2 years in. Swapped it for credit I used for a replacement. Excellent customer service

Geek Squad always does a good job they get to your place fast and know what they are doing.

It is an excellent service plan to protect your valuable items.