Customer Ratings & Reviews

A must have plan since these high dollar routers only last 2-3 years, batteries last about as long

Again live geek squad always add and will always recommend to others they are knowledgeable and helpful and they relive a lot of my stress

Best coverage then any other company takes 1 time to get its value.

I had taken out this plan on my last router. When I had issues with it after almost2 years, Best Buy replaced it with no questions.

I get the protection plan on everything I buy from best buy & there never know problems with me getting something fixed or replaced.

Got this to cover my Wireless Router that I'm using daily while I work from home. So far we have NOT needed it. it's been working great

As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.

For the time being everything is running smoothly so I'll have to wait and see.

This is really good. If there is a damage on my stuff, I have the ability to return it and a brand new one. One that’s just as good

We always get extra protection on our items, you never know what could happen.

The Geek Squad protection and replacement is a great plan to consider when purchasing electronics.

They assisted me so much.Im very fortunate that they helped out so much.

This worked perfectly for what I needed. No issues

They continued returning to my home until the unit was fixed and I was satisfied.

Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need.

It works as intended. Perfect for yourself or as a gift

Purchased the replacement\ membership to our new modem. This saved us money up front and also will have the replacement policy if need.

I would give 5 stars but i tried to change my address mistake on a package that was being delivered by FedEx and it didn't get resolved so they had to replace my order I'm so glad i got the protection. Get the protection!

I'd purchased a router about 3yrs ago, I thought I may have added a plan to it, but it was 3yrs ago...I was elated to find that it was a 4yr plan that I'd purchased!! Can't beat it! I was able to replace the router and pay a little extra for an upgrade. Definitely worth the peace of mind!

I certainly hope this will never be necessary, but I'm happy to know it's here if needed.