Customer Ratings & Reviews

I haven’t used it but know it will be great when I do..

No issues hope not to need this but purchased anyway

I will always get the service plan for expensive items. Bestbuy makes getting the item fixed or replaced very easy, If your going to drop that much on an item you may as well make sure it will last a few years.

I always trust the Squad with warranty and replacement!

Great coverage, but hope I never have to use though.

The geek squad came the day before my appointment, which was great. They came trouble shot my old router, determined it was bad and installed me up a new better router. They insured that all my devices attached to Th e net. They were very professional an pleasant to work with. We were very happy with their work.

I had a Netgear Orbi Tri-Band mesh system. I had purchased the Geek Squad Product Replacement coverage when I purchased the mesh system. Five months later I began to experience some difficulties with the system. I took it into the Geek Squad and without any hassle they replaced the entire system, I couldn’t ask for more.

I had a problem with one of my appliances and they came right out and fixed the problem, no questions asked. The agent went above and beyond and helped us solve the problem and gave us advice on how to prevent future problems.

Never had an issue with a return great customer service

Peace of mind for my devices. Geek Squad it awesome!

Geek Squad has served me well with my product! Great service!

Love the piece of mind having the extra coverage.

Has really came in handy. A year ago Medicom sent a refresh signal to my modem and somehow it got fried.

Always want to add protection plan to all my electronics it’s give me a piece of mind. Haven’t had to use it in a while but when I did they were able to replace my electronic with no hassle.

I had a problem with one of my purchases and Geek SQUAD come to my house and fixed it in just one visit.

Love knowing that if I have a problem I can bring item into Best Buy and Geek Squad can take a look to troubleshoot or replace the item.

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

Anytime I make a purchase from Best Buy, I always buy the protection plan. The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy.

Very professional crew, installed my TV and freezer Great job and saved me time and money

why wouldnt you want to protect your device for years?