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Customer reviews

Rating 4.8 out of 5 stars with 2433 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,433 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont need it but its there just in case

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for any electronics purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for any electronics purchase. Many electronics don't have a manufacturer warranty beyond one year. This warranty via best buy offers 4 years of protection. They will swap the defective device for a new one. You will have minimal downtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to supplement an item purchase. Can sleep better know it'll be there when I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive work and very informative on things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is a must!!! I can’t tell how many time I have used it and thankful that I had it. Never let me done. The employees always get it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the. Best I broke my device and I got a new one right away. I was very happy. Thanks for this company for helping me you should get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We may need the Geek squad in the near future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our friends told us that the Geek squad is very good with customers service and therefore, we decided to go with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased Best Buy's 4-Year Geek Squad Protection Plan for my purchase of the Asus USB-BT500 Bluetooth Smart Ready USB Adapter. The GSP covers any mechanical and/or electrical failure as well as accidental drop and/or spills. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty for electronic devices, especially my son's headphones. Needless to say, a teenager can be rough on items. But whenever they need to be replaced,the process is always hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave a good review on this and I truste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you get the warranty with this product but haven’t had utilize the geek squad, which is a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and to the point service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick and easy to work with. Given the storms and brownouts in the area. The warranty was worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when you really need it. Much better than having to send your product to tge manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well its coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know why this is a review, but i got this 4 year coverage for an asus ax5400 wifi6 router. i know router are always running and will eventually suffer heat damage. so a 4 year coverage is a good thing. i havent had to use a warranty claim yet, so i cant speak for how good it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that Geek Squad protection gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the geek squad by my side, never know what will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement offers peace of mind and substantial coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and very knowledge in helping us find what we needed and what would work best for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No refund on plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the product under warranty. Exchange went fine but I had to purchase a new warranty for the exchanged router even though there was 3 years left on the plan. I believe that it should have transferred or the plan prorated and a portion refunded as Best Buy had done in the past. The upside is the router was returned for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I feel covered. If anything goes wrong that piece of mine is invaluable. I get the protection plan on all my items.

    I would recommend this to a friend