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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2433 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,433 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Worth adding to any available device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I signed up for the Geek Squad Product Replacement. I was told that it is very common for ice machines to stop working in your fridge. The ice machine is really important to me so it's a relief to know that the Geek Squad will come out to fix it if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance, but I hope I do not have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this insurance, but I am pleased that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad because of easy they made it to replace something that doesnt work anymore

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Useful warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is super useful in case of me cracking my TV during moving. I know if I do it will be fully covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys! They never fail to impress! I have only needed to use them a couple of times over the last ten years, cuz ya know let's face it, Best Buy, but with the few things that have broken, it's gotten done timely manner and under budget. I kid you not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero Squad TV 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Samsung 43” Geek Squad replacement the TV en fast time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you make your living on the Internet you want peace of mind. Having the Geek Squad on my side gives me that. And the price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is a must buy. They are fast at getting you you're items. If they don't sell it anymore. They pay you back with the amount of the items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waranty protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan to protect my electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't go for extended warranties, but on certain items, it is nice to know you are covered if anything goes wrong. I've had this on other items I've purchased and it has saved me a lot of hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your ASSetts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement super easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required purchase. These warranties have saved me hundreds of dollars over the years. I've saved way more than I've spent by a fairly wide margin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes value coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, quick response and your item will be repaired immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incase my devices mess up they will be covered or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad members are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad insurance consistently throughout the years and it has always paid for itself, the agents are also very professional. When I buy very expensive electronic products it really gives you peace of mind having Geek Squad on your side.

    I would recommend this to a friend