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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2433 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,433 reviews
  • Rated 5 out of 5 stars

    NO WORRY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BY PURCHASING MY 4 YEAR GEEK SQUAD PRODUCT REPLACEMENT I DONT HAVE TO WORRY ABOT DEALING WITH THE MANUFACTURE IF A PRODUCT GOES WRONG JUST GO BACK TO THE BEST BUY STORE AND THEY WILL HANDLE THE PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable geek squad and walked us throughout entire TV set up process. They didn't take long wall mounting n setting up 65" TV. Also, going to buy tv sound bar and don't have to worry about installation because of Geek Squad Service and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worthwhile assurance for the possibility of service and replacement for the WiFi router I bought it to cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 haven't need to use it, which is a good thing. But i purchase it because of all the great reviews i was given by friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must if you want peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a great buy for anyone that’s not tech savvy. Even if you are a bit tech savvy but don’t want to go thru the hassle of setting things up this is worth it. Plus if things go wrong they come to your house or you can call and they can help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service especially for the more delicate hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our eero wifi extender, always good to have. Just incase needs replaced. Made sure we bought one this time!! bc we bought an orbi and within 6 mos and a week already had to be replaced we did not have an extended warranty just their manufacturer warranty of 6 mos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to my devices and also installed my sound bar onto the TV. They were very courteous and were quick and knowledgeable.Have always had good service with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tablet and took care of it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever is to get the Best Buy total . They fixed my lap top , my iPad , they do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have it and dont need it. Then need it and dont have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its always a good Idea to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 4 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 4 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be it a $25 item for $2000 item, I would strongly recommend buying the Geek Squad protection as this extends support after manufacturer's warranty. also, to use the plan is seamless, reserve an appointment online and you'll have a squad engineer help you resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing and great. I would highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to extend my warranty and they provided it for a modest cost. See their terms and conditions and weigh in if the price is worth it. Consider how long it'll take for the product to become obsolete as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacment plans are worth it simple to use, and if they have the same item you use and love you get another replacment. If not you get credit back so why not use that to upgrade to a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always replaces any devices needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the insurance is pretty cheap for what it is. It makes it feel like no matter what can happen to your devices you can always switch it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the machine and they replaced it, no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one time purchase has helping me out no to lose money

    I would recommend this to a friend