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Customer reviews

Rating 4.8 out of 5 stars with 2434 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,434 reviews
  • Rated 5 out of 5 stars

    Love the added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have added security my product is covered for so much longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement is awesome. I have had to use it in the past and Best Buy gave me a new TV that was a year newer series. I get this on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awesome support team highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty coverage. Not much else to say about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of issues with older WiFi services, I’m glad I have ease of mind for this. Had an expensive place rchase, glad it is covered for the next few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase protection plans. You never know when you’ll need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when we got our router it was very easy to install. when we had trouble and called the Geek squad they we great in helping resolve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    um

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't even know what i bought this for so i guess i didn't need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a frustrating situation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and no plan gimmicks with the modem that unexpectedly crapped out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative! Explained the importance of the service they provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have find and easy to use if have to and peace of mind knowing your covered stuff dose not last like it use to I get g.s.p with all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe or in my opinion, Best Buy offers the best product warranty on what they sell. You should always get the extended warranty when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection plan, woohoo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you for offering a 4 year plan. I feel like most protection plans in the world fall short. 4 years is a nice cushion!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection on big purchases. You'd regret it if an electronic malfunctioned a few months down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy expensive electronics without geek squad protection. Anytime I've ever had a problem geek squad was always quick to fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't know I needed this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this versatile still trying to understand the frother, but overall awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is the best thing ever haven’t used it with this item yet. But had to use it on my drone and it was great and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service plan yet but the price was fair and from what I was told in store by associates the process if I do need to use it seems simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very helpful when we had to return some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement plan a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love when replacement product plans are available and when it is kept online and I don't have to keep up with paperwork. Hopefully I'll never have to use it.

    I would recommend this to a friend