Customer Ratings & Reviews

So thankful Best Buy offers this Service. Comes in really handy when things go wrong or don't work right and I can't fix it.

Offers peace of mind for my purchase, however I did not use it at all—some would say it was a waste of money, but I again “prace if mind”.

Helpful, quick response, great people and answered every question i had

Always nice to getcthe warranty juar in case your product breaks!

Always get the warranty, b/c well life happens, and you'll be mad if you don't and need it.

I always buy geek squad protection on everything. With any appliance or headphones is immediate replacement.

The geek squad is a very nice protection plan to have on all of your products if possible.

I always get the geek squad protection, it’s so reassuring to have that peace of mind!

I bought the 4 yr geek squad service for my new refrigerator when I bought it. I bought it just for the peace of mind. We have not had to use it.

geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

Not sure I’ll get to use this. It’s a safety net for the kids, but like the universe likes to play games i may need it the day after it expires.

I don't always feel the service plans are worth it, but a 4-year plan for $35 on a modem/router costing close to $200 seems like a good value.

I loved the item very useful for sure and i would recommend honestly

Great, great, great! Can't beat Best Buy's protection plans.

Purchased surround sound system with my TV. Agents installed everything and did a great job while being efficient.

I enjoy the comfort and idea of having something replaced completely free.

I like getting my products from Best Buy because that have the best warranty prices and changing my product if it does not work is very easy.

I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

Used it to replace a damaged router . Great service.